Price Match Guarantee

Found the same product at a lower advertised price from another New Zealand retailer?

Please contact us before placing your order and send us a link to the competing offer. If the product is genuinely comparable and meets the conditions below, we will do our best to match the advertised price.

Price Match Conditions

  • To qualify for a price match:
  • The competing product must be the same aftermarket replacement part.
  • The product must have the same part number, specifications, fitment and included components.
  • The product must be of the same brand or demonstrably equivalent quality.
  • The competing seller must be an established New Zealand retailer.
  • The product must be physically stocked and dispatched from within New Zealand.
  • Products shipped from overseas, fulfilled by overseas warehouses or supplied through drop-shipping are not eligible.
  • The competing product must be currently in stock and available for immediate purchase and dispatch.
  • The advertised price must be publicly available and verifiable through the retailer's website.
  • The price must be quoted in New Zealand dollars (NZD).
  • The total comparison price may include any compulsory delivery charges, rural delivery surcharges, handling fees or other mandatory charges.

Price match requests must be submitted before purchasing from GoMowerParts.co.nz.

Exclusions

Our Price Match Guarantee does not apply to:

  • Clearance, liquidation, closing-down or damaged-stock sales
  • Temporary pricing errors or incorrectly advertised prices
  • Auctions, private sellers or classified advertisements
  • Marketplace sellers, including sellers operating through Trade Me, eBay, Amazon Marketplace, Temu, AliExpress or similar platforms
  • Overseas retailers or products dispatched from outside New Zealand
  • Drop-shipping businesses or products fulfilled by overseas suppliers
  • Coupon codes, loyalty rewards, membership-only offers or personalised discounts
  • Package deals, bundles, bonus offers, free gifts or multi-buy promotions
  • Used, refurbished, reconditioned, returned, damaged or display products
  • Products that are unavailable, back-ordered or offered for pre-order
  • Wholesale, trade, commercial account or quantity-based pricing

How to Request a Price Match

Please contact us before ordering and provide:

  • A link to the competing product
  • The competitor's advertised price
  • Confirmation that the product is in stock
  • Confirmation that it is stocked and dispatched from within New Zealand
  • Any relevant product details needed to verify that it is the same item

We may request further information before making a decision.

Important Information

Each price match request is assessed individually.

Approval is not automatic. GoMowerParts.co.nz reserves the right to verify the competing product, seller, availability, product quality, dispatch location and total purchase price.

Where a price match is approved, it applies only to quantities reasonably required for personal use and is subject to product availability.

GoMowerParts.co.nz reserves the right to decline any request where the products, sellers, delivery arrangements or terms of sale are not directly comparable.

All price match decisions are made at the sole discretion of GoMowerParts.co.nz.

Contact Us

For price match enquiries, please contact:

Email: info@gomowerparts.co.nz

 

 

FAQ 1｜Where can I find my model or product number?

Model or product numbers are usually located on an identification label attached to the equipment or engine.

Common locations include under the seat, near the engine housing, on the chassis, or on the engine shroud.

For marine engines, the identification plate is often found on the transom bracket or engine cover.

If you’re unsure, please refer to the manufacturer’s owner’s manual for the exact location.

FAQ 2｜Why can parts differ even for the same model name?

Equipment specifications can vary by production year, region, engine configuration, and manufacturing updates.

This means that parts may differ even if two machines share the same model name.

For accurate selection, always compare part numbers, dimensions, and specifications against your original part or the manufacturer’s parts diagram.

FAQ 3｜Do you confirm compatibility or provide mechanical diagnosis?

We do not provide mechanical diagnosis or guaranteed fitment advice.

Compatibility information is provided as general guidance only and is based on the details supplied by the customer.

As we are unable to physically inspect the equipment, customers are responsible for verifying suitability before ordering.

FAQ 4｜How can I make sure I’m ordering the correct part?

To reduce the risk of ordering the wrong part, we recommend:

  • Checking the original part number where possible
  • Comparing dimensions, mounting points, and specifications
  • Referring to the manufacturer’s exploded parts diagram

If you are unsure, consulting a local repair professional is often the best option before purchasing.

FAQ 5｜What happens if I order the wrong part?

If a part is ordered incorrectly or no longer required, it is generally considered a change-of-mind return.

Returned items must be unused and in resalable condition.

A restocking fee may apply in accordance with our return policy.

Please review our Returns & Refunds page for full details before ordering.