FAQ – Product & Compatibility Information

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FAQ 1|Where can I find my model or product number?

Model or product numbers are usually located on an identification label attached to the equipment or engine.

Common locations include under the seat, near the engine housing, on the chassis, or on the engine shroud.

For marine engines, the identification plate is often found on the transom bracket or engine cover.

If you’re unsure, please refer to the manufacturer’s owner’s manual for the exact location.

FAQ 2|Why can parts differ even for the same model name?

Equipment specifications can vary by production year, region, engine configuration, and manufacturing updates.

This means that parts may differ even if two machines share the same model name.

For accurate selection, always compare part numbers, dimensions, and specifications against your original part or the manufacturer’s parts diagram.

FAQ 3|Do you confirm compatibility or provide mechanical diagnosis?

We do not provide mechanical diagnosis or guaranteed fitment advice.

Compatibility information is provided as general guidance only and is based on the details supplied by the customer.

As we are unable to physically inspect the equipment, customers are responsible for verifying suitability before ordering.

FAQ 4|How can I make sure I’m ordering the correct part?

To reduce the risk of ordering the wrong part, we recommend:

  • Checking the original part number where possible
  • Comparing dimensions, mounting points, and specifications
  • Referring to the manufacturer’s exploded parts diagram

If you are unsure, consulting a local repair professional is often the best option before purchasing.

FAQ 5|What happens if I order the wrong part?

If a part is ordered incorrectly or no longer required, it is generally considered a change-of-mind return.

Returned items must be unused and in resalable condition.

A restocking fee may apply in accordance with our return policy.

Please review our Returns & Refunds page for full details before ordering.